Stop The Scammers! – Fraud Campaign

Fraud poses a serious threat to our financial system. In most cases, people are being misled to believe that they will benefit from receiving a large quantity of cash after taking certain steps.

Before you act, the Central Bank of Trinidad and Tobago urges all citizens to STOP!

Follow these simple steps to learn how to protect yourself and your loved ones:

1. Stop – Take Time to Review Any Request

When you receive any request for personal information, money, or immediate action—whether from someone you know or don’t know—the first and most important step is to STOP. Do not react immediately, even if the request seems urgent or comes from what appears to be a trusted source.

Scammers deliberately create a sense of urgency to prevent you from thinking clearly. They know that when you feel pressured to act quickly, you are more likely to make poor decisions. By simply pausing and taking time to review the request carefully, you are already protecting yourself from one of their most effective tactics.

What to look out for:

  • Unsolicited phone calls, emails, or text messages requesting personal information
  • Messages claiming you’ve won a prize or inheritance you never entered for
  • Requests asking you to “act now” or “respond immediately”
  • Communications from unknown numbers or email addresses
  • Friends or family members asking for money through social media or messaging apps (their accounts may be compromised)
  • Charity requests following recent disasters or emergencies

2. Think – Ask Yourself: Is This Too Good to Be True?

After stopping to review the request, evaluate what you’re being offered. The old saying “if it sounds too good to be true, it probably is” remains one of the best defenses against fraud.  Legitimate organisations and genuine opportunities rarely promise huge rewards for minimal effort or investment.

Consider the logic of the situation: Why would a stranger offer you thousands of dollars? Why would a bank need you to verify your account information through email when they already have all your details? Why would a government agency ask for payment through gift cards or wire transfers?

What to look out for:

  • Promises of large sums of money ($850,000 windfalls, lottery winnings, inheritance from unknown relatives)
  • Investment opportunities with “guaranteed” high returns and no risk
  • Job offers with extremely high pay for minimal work or qualifications
  • Romantic interests who profess love quickly and need financial help
  • Urgent requests to pay fees upfront to claim prizes or benefits
  • Offers that require you to keep them secret or not tell anyone

3. Observe – Assess Behaviour and Pressure Tactics

Carefully observe how the person or organisation is communicating with you. Legitimate businesses and institutions maintain professional standards in their communications and don’t use high-pressure tactics to force immediate decisions. Scammers, however, often exhibit specific behavioural patterns designed to manipulate and control their victims.

Pay attention to the quality of communication, the sender’s urgency, and any attempts to isolate you from seeking advice from others. Fraudsters often try to create emotional responses (fear, excitement, or sympathy) to cloud your judgment.

What to look out for:

  • Pressure to make immediate decisions without time to consult others
  • Poor spelling, grammar, or formatting in official-looking documents
  • Requests to keep communications secret from family, friends, or financial advisors
  • Emotional manipulation (creating fear about account security, excitement about winnings, or sympathy for personal hardships)
  • Refusal to provide written information or official documentation
  • Insistence on specific payment methods (wire transfers, gift cards, cryptocurrency)
  • Multiple contact attempts through different channels if you don’t respond immediately
  • Suspicious email addresses or phone numbers that don’t match the claimed organisation

4. Prove – Verify Information with Registered Financial Institutions

The final and most crucial step is verification. Never take the word of someone contacting you; always independently verify their claims through official channels. Contact the organisation they claim to represent using contact information you find yourself, not what they provide.

The Central Bank of Trinidad and Tobago will never request payment or personal information from citizens to access services or benefits. If someone claims to be from a financial institution, bank, or government agency, hang up and call the organisation directly using their official phone number from their website or your account statements.

What to look out for:

  • Inability to verify the person’s identity through official channels
  • Organisations that don’t appear in official registries or directories
  • Phone numbers that don’t match those listed on official websites
  • Email addresses using free providers (Gmail, Yahoo, Hotmail) instead of official domains
  • Reluctance to provide official documentation or reference numbers
  • Claims that can’t be confirmed through independent sources
  • Pressure to avoid contacting the institution directly for verification

Taking Action

If you suspect that you or someone who you know may be a victim of fraud, you should contact the Trinidad and Tobago Police, Fraud Squad at 1(868) 625-2310; 1(868) 623-2644, or 1(868) 652-8594 or email: fraud@ttps.gov.tt.

By following these four steps: Stop, Think, Observe, Prove, you create multiple layers of protection against fraud. Each step gives you another opportunity to identify red flags and avoid becoming a victim of scammers who prey on quick decisions and emotional responses.

Cybercriminals are constantly evolving their tactics. Stay updated on the latest threats and protection measures by following our social media channels and checking this page regularly.

Useful Links

Check out Anti-Fraud tips from the Bankers Association of Trinidad and Tobago

Remain Vigilant!

keyboard_arrow_up